At Scratchy Sniffers, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By accessing our website or providing us with your information, you consent to the practices described in this policy. 1. Information We Collect: - Personal Information: When you place an order or register on our website, we may collect personal information such as your name, email address, phone number, shipping address, and payment details. - Account Information: If you create an account with us, we may store your username, password, and other account-related details. - Communication: We may collect information from your communications with us, including emails, chat messages, and feedback. - Usage Data: We may gather information about your interactions with our website, such as your browsing history, pages visited, and device information. 2. How We Use Your Information: - Order Processing: We use your information to process orders, fulfill requests, and deliver products to you. - Account Management: Your information helps us manage your account, provide customer support, and communicate with you about your orders and inquiries. - Personalization: We may use your data to personalize your shopping experience, recommend products, and provide targeted advertisements. - Improvement: Analyzing usage data helps us improve our website, services, and product offerings. - Legal Compliance: We may use your information to comply with legal obligations or protect our rights and interests. 3. Data Sharing: - Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. - Legal Compliance: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations. - Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. 4. Data Security: We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. 5. Your Choices: - Account Information: You can review, update, or delete your account information by logging into your account settings. - Marketing Preferences: You can opt out of receiving marketing communications from us by following the instructions provided in the emails or contacting us directly. 6. Children's Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us to request its deletion. 7. Updates to this Policy: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates. 8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at founder@scratchysniffers.com or +91-9674241495.